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OpenCitations is a plural: insights from the OpenCitations Community Survey

At OpenCitations, we have always described ourselves as community-driven and community-governed infrastructure. This definition deeply reflects our nature, since OpenCitations was born as a non-profit Open Science infrastructure to support open scholarship for the benefit of the scholarly community, and it continues to rely on that same community for its sustainability and governance, through memberships and participation in strategic decision-making processes. 

For this reason, it is essential for us that both our technical development and our outreach activities remain aligned with the real needs of the academic community. Over the past year, we have focused on strengthening our technical infrastructure and increasing awareness of OpenCitations’ values and activities. We are now entering a phase in which future priorities and developments need to be defined, at a time when the landscape of open citation services has become more crowded and complex. This makes it increasingly important for OpenCitations to clarify its positioning within the research ecosystem. 

To address this need, we came up with a simple insight: instead of assuming what the community needs, we decided to ask directly. This intuition led to the idea of launching a Community Survey. Developed with the support and guidance of the OpenCitations International Advisory Board, the survey was open to anyone in the academic community, including users, members, and people encountering OpenCitations for the first time. It was intentionally broad, covering both technical and outreach aspects. Its goal was not to evaluate performance, but to better understand how OpenCitations is perceived, used, and expected to evolve. 

The survey was open from 20 October to 16 December 2025, and we would like to sincerely thank everyone who took the time to respond and to help disseminate it within their networks. The feedback we received was of high quality, showing a strong level of engagement and a genuine willingness to provide thoughtful answers, especially through the open-ended questions. 

Respondents came from a wide range of backgrounds, primarily within academia and research, including researchers, librarians, information specialists, developers, and professionals working on research infrastructures and scholarly communication. Affiliations were mostly universities, research institutes, libraries, and non-profit infrastructures, reflecting a community already closely connected to Open Science practices. Levels of familiarity with OpenCitations varied considerably, from regular users to people who discovered the infrastructure for the first time through the survey. 

Across responses, OpenCitations was consistently associated with strong values such as openness, transparency, reproducibility, and independence from commercial interests. A recurring theme is the trust in the quality of the data and in the team maintaining the infrastructure. At the same time, awareness of specific services was uneven. While bibliographic and citation databases are relatively well known, more technical components such as APIs, data models, and SPARQL endpoints are mainly familiar to technically experienced users. 

This perception was reflected by usage patterns: OpenCitations often operates behind the scenes, with its data adopted within repositories and other scholarly tools. Citation analysis and metrics are another common use case, where OpenCitations is valued as an open alternative data source to proprietary databases. More specialised applications, such as knowledge graph construction and editorial workflows, were also mentioned, highlighting the flexibility of open citation data. 

When it comes to choosing OpenCitations over other databases, one of the strongest motivations is alignment with Open Science values. Respondents repeatedly emphasised the importance of open licences and the public-good orientation of the infrastructure. At the same time, several barriers remain, concerning in particular the limited coverage in certain areas, delays in data updates, technical complexity, and fragmented documentation. Another limit to adoption is the lack of awareness, together with institutional reliance on commercial databases. 

Regarding community engagement, awareness of OpenCitations often spreads through informal academic networks, conferences, workshops, and mailing lists. Active participation, however, remains limited, since many respondents follow OpenCitations’ activities without directly engaging. Still, there is a clear interest in deeper involvement, especially when it comes to contributing to Open Science, learning new skills, and aligning with institutional priorities around openness and transparency. 

Looking ahead, respondents expressed strong expectations around the expansion and enrichment of citation data, improved interoperability with other infrastructures, tutorials to support non-technical users, and more user-friendly interfaces. 

We are very glad to have opened this dialogue with the community. While some of the feedback confirmed issues we were already aware of, the survey also revealed we had not fully considered, particularly regarding how OpenCitations is perceived within the broader community. Overall, the Community Survey confirms that OpenCitations is widely recognised as a valuable and trustworthy open infrastructure for open science. At the same time, it highlights concrete areas for improvement, especially in usability, coverage, and community engagement. 

We see this survey not as a conclusion, but as a starting point for ongoing dialogue. The detailed results of the survey, including charts and word clouds, are available on Zenodo for public consultation:   

Di Giambattista, C., & Peroni, S. (2026). Summary Report of the OpenCitations Community Survey 2025. Zenodo. https://doi.org/10.5281/zenodo.18470862 

This survey now opens a phase of reflection that will inform future steps in our roadmap, and may also lead us to repeat this experiment in the future, exploring alternative formats for community engagement beyond surveys. Above all, we look forward to sharing concrete outcomes of this collaborative process with the community, as we continue to build OpenCitations with the community and for the community. 

 

Save the dates: OpenCitations October events 

With the numerous September events in which the OpenCitations’ directors have recently been involved behind us, it is now time to announce the participation of our director Silvio Peroni in two October events. 

On Wednesday 6th, Silvio will take part in the Beilstein OpenScience Symposium 2021 (October 5-7), giving a short presentation “Open Citations, an Open Infrastructure to Provide Access to Global Scholarly Bibliographic and Citation Data” during the Poster Flash Talk Presentation (17:10-18:00 CEST). The Beilstein OpenScience Symposium is an annual event that gathers leaders in the FAIR and Open Data movement, covering a wide range of research fields, including biomedical research, physics and social science, and exploring how open data practices are transforming sectors outside academia. The 2021 online edition will present a series of talks addressing the many ways that data transparency contributes to the research progress. Among them, the poster presentations involve short oral presentations on Wednesday, 6th October, to accompany the posters that will be displayed throughout the entire symposium. Poster abstracts are available in the Abstract Book that can be downloaded on Beilstein Symposium’s website: https://www.beilstein-institut.de/en/symposia/open-science/program/ .

You can register for the event here: https://www.beilstein-institut.de/en/symposia/open-science/registration/

The poster and slides from the presentation are available on Zenodo:

Peroni, S. (2021, October 6). Open Citations, an Open Infrastructure to Provide Access to Global Scholarly Bibliographic and Citation Data—Poster Flash Talk Session slides. Beilstein Open Science Symposium 2021, Virtual Event. Zenodo. https://doi.org/10.5281/zenodo.5553025

Peroni, S., Shotton, D. W., & Di Giambattista, C. (2021). Open Citations, an Open Infrastructure to Provide Access to Global Scholarly Bibliographic and Citation Data. https://doi.org/10.5281/zenodo.5553040

The second event is the annual European Computer Science Summit (ECSS), organized by Informatics Europe and involving academics, industry leaders, decision makers and others interested in Informatics/Computer Science research and education in Europe. ECSS 2021, “Informatics for a Sustainable Future” (Oct. 25-27), will be held as a hybrid event, involving both online as well as on-site sessions held in Madrid, at the Facultad de Ciencias de la Actividad Física y del Deporte (INEF), Universidad Politécnica de Madrid located at Calle de Martín Fierro, 7

During the last day of the meeting (Oct. 27), Silvio Peroni will be speaking at the “National Informatics Associations Workshop”, an annual workshop organised by Informatics Europe in collaboration with the National Informatics Associations in Europe. This year the workshop will address the themes Informatics in Interdisciplinary Curricula and Research Evaluation in Informatics, thus focusing on an important question: how to recognise, assess and credit research contributions specific to Informatics, such as conference publications and software artefacts. Elaborating on this, Silvio’s talk (to be delivered in person, rather than online!) is entitled “Open citations in Informatics” (9:00 CEST).  

For further information and registrations: https://www.informatics-europe.org/ecss/registration/how-to-register.html

We thank Beilstein Institute and Informatics Europe for involving OpenCitations in these international events, which provide opportunities to promote the OpenCitations infrastructure and services in stimulating environments.

We hope to see you there

2011 retrospective: meetings on the future of research communications

What a year it has been!  Four key meetings were held during 2011, bringing together academics, computer scientists and scholarly publishers to discuss the future of scholarly communication.  The first of these, a workshop entitled Beyond the PDF, organized and hosted in January 2011 by Philip Bourne at the University of California, San Diego, itself built on an earlier HyPER workshop organized in May 2010 in Amsterdam by Anita de Waard of Elsevier Labs (de Waard et al. 2009, [1]).  It was followed by a meeting entitled Beyond Impact, organized by Cameron Neylon of STFC at the Wellcome Trust headquarters in London in May 2011, that considered alternative metrics to the journal impact factor for the evaluation of research – and particularly researcher – merit.  In August 2011, a further meeting on The Future of Research Communication, organized by Phil Bourne of UCSD, Tim Clark of Harvard University, Robert Dale of Macquarie University, Anita de Waard of Elsevier Labs, Ivan Herman of the W3C, Eduard Hovy of the University of Southern California and myself, was held in Germany as a Schloss Dagstuhl Perspectives Workshop.  This led to the formation of the Force11 Community dedicated to the improvement of research communication and e-scholarship, and to the publication in October 2011 of the Force11 White Paper (Bourne et al., 2011), that was submitted as evidence both to the Royal Society’s Science as a Public Enterprise project and to the UK Cabinet Office’s public consultation Making Open Data Real.  Finally, in October 2011, Microsoft Research and Harvard University jointly hosted a meeting in Cambridge, Massachusetts, entitled Transforming Scholarly Communication, that took these ideas forward.

Additionally, the benefits of Semantic Web technologies for libraries were recently discussed at the 2011 annual Semantic Web in Libraries meeting entitled Scholarly Communication in the Web of Data, held in Hamburg, Germany, in November 2011.

The thinking undertaken at these meetings contributed significantly to the formulation of my paper entitled The Five Stars of Online Journal Articles described in a previous post, and significantly advanced the community’s thinking as a whole both on semantic publishing of journal articles and on the issues surrounding research data publication.

I’m looking forward to what 2012 brings!

[1]  de Waard A, Buckingham Shum S, Carusi A, Park J, Samwald M, and Sándor Á (2009). Hypotheses, Evidence and Relationships: The HypER Approach for Representing Scientific Knowledge Claims. In: Proceedings 8th International Semantic Web Conference, Workshop on Semantic Web Applications in Scientific Discourse (26 Oct 2009, Washington DC.). Lecture Notes in Computer Science, Springer Verlag: Berlin.  http://oro.open.ac.uk/18563/.